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At Deezi Active, we go beyond just offering stylish apparel. We believe in the power of comfort, style and quality. 

Product Returns

We want you to love your new Deezi Active leggings and gym clothing as much as we do but just in case you don't here is what to do.

Don’t stress our customer service team are here to look after you every step of the way.

If for any reason you are not happy with your activewear purchase, you can return your goods to us within 14 days of purchase and we will be happy to offer you a refund or exchange*.  The item/s must be in the original condition with tags attached and must not have been worn or damaged.

The original and return postage is at the buyer’s expense and will not be refunded or credited as part of the purchase amount.

 

Before returning the item, please inform our customer service team via email at info@deeziactive.com.au and our team will provide you with further instruction on how to process your return. 

Please return your item to

Deezi Active

PO Box 9027

Harkaway VIC 3806

 

Once your returned item reaches, we will contact you with the final outcome of the process. 


Postage of a return or exchange item is at buyer’s expense.

Please note that in cases where promotional free shipping has occurred, we may withhold $10 to cover our costs.

Any returns that do meet these conditions will unfortunately be rejected and sent back to the customer at their own expense.

*There is no exchange or refund on reduced price items, all purchases are final.

 

We always process returns/exchanges as quickly as possible – please allow 5 business days for this. Please note refunds may take up to 10 business days to process depending on your card issuer.